FAQ's

What if my accident compensation claim is unsuccessful?

Because we work on a no win, no fee basis, you pay nothing even if the claim is unsuccessful.



Who will actually deal with my claim?

Your claim will be handled by an expert personal injury solicitor. Contact us today to start the process.



Will I have to attend a medical?

It is usual to obtain evidence from a trichologist to pass opinion on the treatment carried out, the damage suffered and any possible longer term consequences. In certain cases it may also be necessary to obtain a medical report, if there is scalp or skin damage. Where we feel it is appropriate, we will arrange a medical examination with an independent doctor. This appointment will be local so you will not have to travel very far to attend. You can include these travel expenses as part of your claim.



Will I have to go to court?

This is very unlikely - over 90% of cases do not go to court. The insurance company does not want to waste time and money defending a case where the facts clearly determine who is at fault. For this reason the vast majority of cases are settled without court appearances.



How long will the claim take?

This will depend on the circumstances of your case. Much will depend on the response of whoever you are claiming against. A straightforward claim can be settled within 9-12 months, whilst more serious injuries may take longer. Once we have carried out initial investigations, we will be in a better position to anticipate how long it will take. You can be assured that we will not delay your claim.



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Examples of typical hair damage
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Hair extensions
Hair extensions are made from either real hair or woven fibre and are used to add more colour, volume or length to existing hair.
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Perms
Perms are a chemical procedure of altering the usual shape of the hair follicle.
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Hair dye disasters
Allergic reactions to hair dye are increasing in the UK as more people reach for the bottle and colour their hair.
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Hair straightening
Hair straightening, which is the process used to soften or eliminate wavy hair, has become increasingly popular.